When something in
payments
needs a human,
M91 makes sure
one notices.
Software, AI agents, workflows and devices send an alert through M91. It reaches the people who chose to receive it, with the actions you define.
You already have one of these.
Every one of these comes from a different system. Pick a source and watch the same alert rebuild itself: who it wakes, and what they can do about it.
Northwind requested a $240,000 demo.
Your alert fired. Nobody saw it.
It went to a channel no one was watching, an inbox no one opened, and a phone on silent. The incident did not wait for anybody.
It keeps going until someone owns it.
Push, then SMS, then a ringing phone, down the rota until a person acknowledges. Then everything else stands down.
Everything your alerts need.
M91 gets the right alert to the right person,
gives them a clear action, and sends the response back to your system.
Route alerts only to people who agreed to receive them.
Give people the exact action they need inside the alert.
Know what happened after they act, without another workflow.
The whole path, before you build it.
Every alert follows the same three steps, so you always know what happens next.
Create a source.
Name the system, workflow, or device this alert comes from.
Choose who receives it.
Invite the people who should see it, and let them confirm once.
Define the buttons.
Add the actions they can take inside the alert, like approve or escalate.
Start escalating smarter
Be ready when it matters.
Set up your escalation policy in minutes and make sure no alert goes unnoticed.